ARCTIC PALM PRIVACY POLICY STATEMENT

General

Arctic Palm respects your privacy and believes the best way to serve you on the Internet is with honesty, accountability and adherence to legal standards. We are sensitive to the issue of privacy and have structured our online activities to maximize your control over the disclosure of your own personally identifiable information. This Site is for information purposes only and the Terms of Use and Privacy Policy relate specifically to this Site and do not apply to websites operated third parties, which have their own terms of use and privacy policies. Please read the respective sites’ terms and policies when accessing those sites. This Privacy Policy Statement supplements our general Terms of Use, which you must also read. By using our Web site (the “Site”), you agree to be bound by the

terms of this Privacy Policy and by the Terms of Use. We may change this Privacy Policy at any time by posting revisions to the Site, and your continued use of the Site indicates your agreement to the revised terms. Accordingly, you should check the terms and conditions of this Privacy Policy from time to time to keep informed of such amendments, and, if you do not agree to the terms of this or any revised policy, please exit the Site immediately.

What Information is collected?

Arctic Palm may collect two types of information: personally identifiable information and aggregated non-personally identifiable information. Personally Identifiable Information will include information such as your name, address, telephone number, e-mail address, company, intentions, preferences and opinions. ARCTIC PALM does not collect personally identifiable information about an individual except when individuals provide such specific information on a voluntary basis.

Why is the Information Collected?

Arctic Palm may collect your personal information in order to enable Arctic Palm to make general improvements to the our products, enable us to contact you and better serve your specific interests. Arctic Palm may transparently collect non-personally identifiable aggregate information through the use of cookies or by other means. We use this information to provide access to our live updater for product updates and licensing.

What We Will and Will Not Do With the Information You Provide

Arctic Palm uses information generally to compile statistical data, keep in contact with users, improve the content of our Site and provide them with a better interactive experience. Arctic Palm may use your information specifically for the following purposes: (i) to notify visitors about updates to our Site; (ii) to identify our visitors’ preferences; (iii) to keep you informed about product and services

(both ours and third parties’) in which you have expressed an interest; (iv) to complete business transactions; (v) to contact you as part of a promotion; (vi) to meet legal requirements; (vii) to provide Internet security; and/or (xiv) to analyze the collected information.

In the event that we sell a substantial portion of our business assets, our customer information may be among the transferred assets. In such event, the purchaser will inherit the confidentiality obligations posted herein.

Arctic Palm works closely with a number of parties who may perform functions on our behalf, including fulfilling orders, providing promotional materials to our users, sending e-mail, managing, compiling and processing data, processing credit card payments or providing customer service. We do not disclose your personally identifiable information to these parties except to the extent necessary to enable them to provide the specific services to you.

Other than for the specific purposes set forth in this Privacy Policy Statement, we will not disclose your personal information to any third parties unless we obtain your prior consent or are legally compelled to do so. In addition, we will not contact you without your permission except as specified above or in connection with the registration process.

Third Party Advertising

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use non-personally identifiable aggregated information we compile about your visits to this Site in order to provide advertisements on this Site about goods and services that may be of interest to you. Neither ARCTIC PALM nor any third parties will make any attempt to link this

anonymous aggregated traffic and other information to the individual visiting our Site. Except as otherwise detailed in this Privacy Policy, information that personally identifies you will be kept strictly confidential. Any third party promotions and offers will only be made available through us on behalf of the third parties.

Cookies

When you visit the Site, a third-party advertiser or we may store or recognize some information on your computer in the form of a “cookie” or similar file. “Cookies” are small text files that identify an individual computer’s browser entering the Site. They do not pose a security threat to you. No personal information is stored within the cookies. For example, cookies allow us to track a

browser’s movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the visitor’s access to and use of the Site and allows the Site to track usage behaviour that will allow content improvement and enable us to tailor our Site to better match your interests and preferences. If you do not want cookies placed on your computer, you

can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features.

How Secure is Your Information

Any unauthorized use of the Site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain, including contracts with third parties that may manage the information provided by you. All personal information is stored on secured servers, behind a firewall at a data

center with access to data strictly controlled. Only individuals specifically involved in the analysis and other functions set out herein have access to your personally identifiable information. These individuals have been provided the requisite training on our privacy policies and practices.

Termination

Without limiting the foregoing, Arctic Palm shall have the right to immediately terminate your access to this Site in the event of any conduct by you which we, in our sole discretion, considers to be unacceptable, or in the event of any breach by you of any of these Terms of Use and/or this Privacy Policy.

Updating / Deleting your Information

Arctic Palm enables our users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. To update or delete your information, please contact us. Please note that it may be impossible to delete a user’s entry totally without some residual information because of backups and records of deletions.

Questions / Concerns?

If you have any concerns about privacy procedures at our Site:

• Email: support@arcticpalm.com OR

• Write: Arctic Palm Technology Inc 6711 Columbia Gateway Dr, Suite 500 Columbia MD, 21046

Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.